Shipping
We ship to the United States, the European Union and the United Kingdom. All prices are in US dollars.
Rates and delivery times
| Destination | Standard rate | Free shipping | Delivery time |
|---|---|---|---|
| United States | $8 | Orders over $75 | 2 to 5 business days |
| US express | $24 | Not included | 1 to 2 business days |
| European Union | $15 | Orders over $75 | 4 to 8 business days |
| United Kingdom | $18 | Orders over $120 | 4 to 8 business days |
When your order ships
- Equipment in stock ships within 1 business day (orders placed before 1 pm Pacific time ship the same day).
- Coffee beans are roasted on Monday and ship by Thursday. Mixed orders ship together on the next roast day.
- You receive a tracking number by email as soon as your parcel leaves us.
Carriers
US orders ship with UPS or USPS. EU and UK orders ship with DHL from Rotterdam.
Duties and taxes
EU and UK orders ship from inside Europe, so there are no customs fees. Prices shown do not include sales tax or VAT, which is calculated at checkout.
Large items
The Velluto Duo Dual Boiler ships on a pallet in the US and needs a signature on delivery.
Changing your address
Contact us within 1 hour of ordering and we can usually change the address. After the parcel ships, the carrier must handle any change.